Site Map  |  Search:  
Login Help  Login Help
Webmail Username: Password:
Home > Support > dbCanvas FAQ
Support
   
 

How do I login to my site using FTP?


    Your can login using either secure FTP (SSL/TLS) or regular FTP. We highly suggest that you use the secure FTP facility if you do not want hackers sniffing your passwords.

Secure FTP
    The secure FTP daemon uses SSL/TLS encryption for added security. You can use programs like Flash FXP to login using SSL. Make sure to set it to use 'Auth TLS' and disable secure file listings and transfers. Simply login to the hostname (www.yoursite.com) or IP address of your site. If you do not know your sites IP then you can find it on the My Account page. Set the port to 990. The first time you login you will have to accept the SSL certificate. Once logged in you will be able to upload and download files.

Normal FTP
    You really should never use this option, but if you have to you can. Just point your FTP program to your web sites hostname (www.yoursite.com) or IP address of your site. If you do not know your sites IP or username then you can find it on the My Account page to get it. The port is 21. Once logged in you will be able to upload and download files.

   
 
dbCanvas FAQ
Web Site Template Tuning
© 2001-2008 dbCanvas Inc.
Dallas, TX
(972) 862-2012
Home My Account Support Contact Solutions About dbCanvas Demo